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Orders & Disputes

What happens if a seller doesn't show up?

Published under Orders & Disputes

If you made an escrow payment and arranged a local meet-up, but the seller failed to show up:

1. Do NOT mark the order as completed.
2. Go to the Order detail view page.
3. Click 'File a Dispute' and describe that the seller was a no-show.
4. Our moderation team will contact the seller, verify details, and process a full refund of your escrow payment to your source account.

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